Orders typically take 3-5 business days to process before shipping. We’ll send you a tracking number as soon as it's on the move.

Economy shipping within the United States generally takes 5–10 business days after your order has been shipped. Delivery times may vary depending on your location and the carrier.

Currently, we only ship within the United States and Canada. We’re working on expanding more countries— one fairway at a time.

Yes. Once your order has been shipped, you will receive a confirmation email with a tracking number to monitor your shipment.

We accept returns within 30 days from the date of delivery. Items must be unused, unwashed, and in their original condition and packaging to be eligible for a return. You can find the detail policy here

To initiate a return or exchange, please contact us at support@birdietee.com with your order number and reason for the request. We will provide you with the necessary return instructions.

Yes. We offer customization on many of our apparel and home decor products. Please refer to the product pages for available personalization options.

Because custom products are made to order, we are unable to cancel or modify them once production has begun. You have 12 hours after placing an order to request a modification or cancellation . Please contact us as soon as possible if you need assistance.

If your order arrives damaged, incomplete, or incorrect, please contact us immediately at support@birdietee.com. We will resolve the issue as quickly as possible.

Yes. We are committed to protecting your privacy and safeguarding your information. For more details, please review our Privacy Policy.

You may contact us via email at support@birdietee.com or through our Contact Page. We typically respond within 24–48 business hours.